LAST UPDATED JANUARY 31st, 2026

Introduction

This Privacy Policy (“Policy”) provides our procedures for collecting, using, and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using LeadLocked Systems (“the Company,” “we,” or “our”) services, including the services made available through our website and any other software or services offered by us (collectively, the “Services”).

By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Policy.

1. Information Collection and Storage

Personal Contact Information

When expressing interest in or registering for the Services, we require personal contact information, such as your name, company name, address, phone number, and email address (“Personal Contact Information”).

Billing Information

When purchasing Services, we require financial and billing information. LeadLocked Systems does not store credit card numbers or sensitive billing data on its servers. All payment transactions are processed by Stripe (www.stripe.com). You can find Stripe’s privacy policy on their website.

Data, Diagnostic & Login Information

You may upload, store, and share information such as company descriptions, logos, photos, and email IDs (“Data”). We may also collect “Diagnostic Information” (OS version, hardware, browser type) to troubleshoot technical errors. Cookies are used locally on your computer to streamline the login process (“Login Information”).

Analytics Information

As you navigate our website, we may collect information through tools such as cookies and web beacons (“Website Navigational Information”). This includes your IP address, browser language, and actions taken on our site (links clicked, pages viewed). Third-party vendors, including Google, use cookies to serve ads based on prior visits. Users may opt out via www.aboutads.info.

2. How We Use Your Information

We collect and process your personally identifiable information on secure servers. We use this information to develop, deliver, and improve our services and marketing, process your transactions and manage your account, provide customer service and technical support, Identify you as a customer and use your name/logo in our marketing materials (per our Terms and Conditions).

3. Sharing and Disclosure of Information

Service Providers and Business Partners

We may use trusted third-party companies and individuals to help us provide, analyze, and improve the Services (including data storage, maintenance, database management, and payment processing). These third parties have access to your information strictly to perform these tasks on our behalf and are contractually prohibited from using it for any other purpose.

Co-Branded Partners

When a user signs up for a co-branded version of our service through a partner’s link, LeadLocked Systems will share that user’s name, e-mail address, and physical address with the co-branded partner to provide enhanced integration. If you do not want your information shared with a partner, please sign up directly through leadlockedsystems.co.uk.

Legal Disclosures and Safety

We may disclose information if we believe in good faith that it is necessary to cooperate in investigations of fraud or other illegal activity, comply with a subpoena, warrant, court order, or legal process, protect the rights, property, or safety of LeadLocked Systems, our users, or the public.

Business Transitions

If LeadLocked Systems undergoes a merger, acquisition, or sale of assets, your personally identifiable information will likely be part of the assets transferred. You will be notified via email or a prominent notice on our website of any such change in ownership.

LeadLocked Systems does not sell, rent, or trade your personally identifiable information to third parties. We only share information with service providers and partners as necessary to operate our business and provide the Services to you.

5. Data Retention and Account Deletion

We retain your information as long as your account is active. If you delete your account, your Data will be removed from our active servers. Please note that there may be a delay in removing data from backup copies, and we may retain certain information if required by law.

6. International Data Transfers (UK & EU Residents)

For residents of the UK and European Union, your “Personal Data” is protected under the UK GDPR and related regulations.

Personal Data shall be processed lawfully, fairly, and transparently.

You have the right to request access to, rectification of, or erasure of your Personal Data.

Requests must be submitted in writing to our Privacy Officer.

7. California Consumer Privacy Act (CCPA)

If you are a California resident, you may have additional rights to access, restrict, or delete your personal information. You may exercise these rights by contacting us at the email address below.

8. Questions, Complaints, and Contacts

If you have any questions regarding this Privacy Policy, please contact us at:

LeadLocked Systems

Attn: Privacy Officer

Email: [email protected]

Address: Glan Yr Afon Road, Sketty, Swansea, SA2 9JE, United Kingdom